All products will be shipped as soon as possible (usually the next day after receiving your order), subject to payment authorisation and stock availability.



We use Royal Mail Special Delivery Next Day* so that your order can be tracked right to your door! If your order is particularly urgent or you need it by a certain date, it is best to let us know so we can prioritise your order processing.



For U.K orders we subsidise the postage and ask you to pay flat fee contribution of £4.50 which will be automatically added to your order total.



We ship to the United Kingdom and Ireland. For shipping to other countries, please contact us for details or check out our FAQs page. We charge a flat fee of £12 for shipping to any international destinations, where we do not already have a local distributor.

We offer a full refund policy in accordance with the Consumer Protection (Distance Selling) (Amendment) Regulations 2005. We go beyond this and offer a 30 day “no questions asked” refund policy, but only if the items are unused and in their original packaging.  You will be responsible for paying to ship them back to us.

Our returns address is: Alps Gear, c/o Safestore, 37 Munster Road, Fulham, SW6 4ER, United Kingdom



For any further questions or queries on our shipping and delivery, please contact us at sales@alpsgear.co.uk or on + 44 (0)7828 507 905.




* A signature is required to receive Special Delivery items. Therefore, please try to provide a delivery address (such as work) where the goods can be signed for. If the goods are delivered to your home address and you are not able to receive them, a card will be left and you will be asked to contact the carrier to arrange re-delivery, or to collect them directly from the carrier.



All deliveries will be made according to the carriers' standard procedures. Should you require clarification on what happens if no-one is available to receive the goods, and/or a signature is required, please contact the carrier direct.